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Membership Renewal FAQ's

How do I log in to the ECPA Community Site to renew my dues?

Go to, sign in to your company profile using your user name/e-mail address and password you set up for your company profile.  If you do not know your password, please use the 'Forgot your password?' link to have an e-mail sent to you with a password reset link (Please note: You may receive two password reset e-mails from the system, please only use the password reset link that is addressed to your company name, and not the one addressed to you personally).  Once you sign in to the site, click 'Manage Profile'.  From that screen, click on the icon for Membership, then follow the prompts to securely renew your membership.

What if I don't pay my dues on time?  
If you think your dues payment will not make it to ECPA before your membership expiration date, but you do intend to renew your dues, please contact ECPA.  We want to avoid suspending member benefits when at all possible. If we know when to expect your dues, or have worked out a billing plan ahead of time, ECPA can ensure that you and your employees can continue to use the association's programs and services without interruption.
What will happen if I don't pay my dues?
Non-payment of dues after your expiration date will result in suspension of access to your profile and other areas of the ECPA community site and programs.  If membership dues are delinquent 60 days, your ECPA membership and all member benefits will be suspended.  If dues are left unpaid for an additional 30 days (90 days past due), your association membership will be terminated (please see Article III of the ECPA bylaws for a thorough explanation).  During these 90 days however, should you pay all delinquent dues owed, your membership will be reinstated. If you need special payment terms or need additional time to make your payment, please contact ECPA.

What if I don't want to renew my membership?  
We believe the industry is made stronger through your participation and collaboration through ECPA; and ECPA is made stronger by staying relevant and valuable to our members.  If you have concerns about the value of your membership, we'd like to hear from you.  

To cancel your membership, please submit your membership cancellation in writing by clicking the 'Contact' link at the bottom of our site page or emailing  Without written notice, your company and employee profiles will remain in a suspended status for 90 days before your membership is cancelled. During a suspended period, no listing for your company will be available on our site. After that point, ECPA will change your company (and attached employee profiles') status to Non-Members.
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